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A twenty-year review of brand and customer loyalty patents and academic literature
Book chapter

A twenty-year review of brand and customer loyalty patents and academic literature

Charles V. Trappey, Amy J.C. Trappey, Annie A.S. Li and Richard Feinberg
Handbook of Research on Customer Loyalty, pp.23-41
07/2022

Abstract

customer relationship management Economics Econometrics and Finance (all) Business Management and Accounting (all)

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