Abstract
The current COVID-19 pandemic has created new social behaviors that has affected daily life including the shopping of groceries. The aim of this chapter is to examine how grocery retailing has changed during the pandemic using the Singapore experience as a case study. Singapore reported its first case of COVID-19 infection in January 2020. The number of infections grew rapidly and the Singapore government implemented several policies including social distancing to control the spread of the virus. For grocery retailers in Singapore, this resulted in disruptions in the supply chain, additional workload on retail employees and finally increased use of retail technologies particularly in online shopping. The chapter ends with a discussion on how the changes in the grocery retail industry provides new perspectives in understanding supply chain management, retail employee work and opportunities for adoption of technology in retailing.