Abstract
In this paper, we analyze a generalized non-preemptive queue with two priority classes. When the server serves the low priority queue, up to 1 customers are served before the server returns to the high priority queue. We study the embedded Markov chain at departure epochs and obtain the transforms of the queue-length and sojourn-time distributions. From these transforms, it is easy to find the moments © Copyright 2009 IEEE - All Rights Reserved.