Abstract
Nowadays, Six Sigma has been widely adopted in a variety of industries in the world and it has become one of the most important subjects of debate in quality management. Six Sigma is a well-structured methodology that can help a company achieve expected goal through continuous project improvement. However, some challenges have emerged when the Six Sigma is executed. For examples, how to generate the feasible projects? How to select the critical Six Sigma projects under the finite organization's resources? This study aims to develop a novel approach to create the critical Six Sigma projects and identify the priority of these projects. Firstly, the projects are created from two aspects, namely, organization's business strategic policies and voice of customer. Secondly, a hierarchical failure mode effects analysis (FMEA) is developed to evaluate the risk of each project; and from which the priority of Six Sigma projects can be determined. Finally, based on the priority, projects can be defined as Green Belt, Black Belt, or others projects. An empirical case study of semiconductor foundry will be utilized to explore the effectiveness of our proposed approach.