Customer service evaluation using key performance indicators

Conference paper

A.J.C. Trappey, C.V. Trappey and F.C Hu

ISOneWorld 2004 Conference and Convention ISOneWorld 2004 Conference and Convention

2004

Abstract

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Title: Customer service evaluation using key performance indicators
Creators - without role: A.J.C. Trappey - 國立清華大學工學院工業工程與工程管理學系
C.V. Trappey
F.C Hu
Publication Details: ISOneWorld 2004 Conference and Convention ISOneWorld 2004 Conference and Convention
Identifiers: 9957769365106774
Academic Unit: Department of Industrial Engineering and Engineering Management, College of Engineering, National Tsing Hua University
Language: English
Resource Type: Conference paper