Designing a multi-channel legal knowledge service center using data analysis and contact center technology

Conference paper

A.J.C. Trappey, F.-C. Hsu, J.-L. Hou, C.V. Trappey and S.-J. Liu

Eighth World Multi-Conference on Systemics Eighth World Multi-Conference on Systemics

2004

Abstract

data analysis

1 Record Views

Title: Designing a multi-channel legal knowledge service center using data analysis and contact center technology
Creators - without role: A.J.C. Trappey - 國立清華大學工學院工業工程與工程管理學系
F.-C. Hsu
J.-L. Hou
C.V. Trappey
S.-J. Liu
Identifiers: 9957770821006774
Academic Unit: Department of Industrial Engineering and Engineering Management, College of Engineering, National Tsing Hua University
Language: English
Resource Type: Conference paper
Publication Details: Eighth World Multi-Conference on Systemics Eighth World Multi-Conference on Systemics