Abstract
Recently, the sheer volume of digital information that floods over the Internet has become a challenge to human's limited capability to acquire and absorb domain knowledge efficiently and accurately. Therefore, to effectively representing the document contents so that knowledge receivers could easily acquire the domain knowledge is a critical issue for enterprise knowledge management. In this research, a three-phase methodology (including automatic thesaurus definition (ATD), target sentence extraction and formatting (TSEF) and behavioral knowledge visualization (BKV)) for behavioral knowledge extraction, representation and visualization is developed. Moreover, based on the proposed methodology a Behavioral Knowledge Representation and Management System (BKRMS) is established. As a whole, this research provides a knowledge representation and visualization approach to facilitate knowledge receivers to efficiently and accurately acquire the knowledge contents. The proposed methodology can be applied in enterprise e-training and knowledge management systems to enhance reuse of domain knowledge.