- Title
- The analysis and evaluation of customer satisfaction and service management
- Creators - without role
- A.J.C. Trappey - 國立清華大學工學院工業工程與工程管理學系C.V. TrappeyF.-C. HsuJ. KuoC.L.J. ChaoT.T.H. Lu
- Publication Details
- the Annual International Symposium and 4th European Systems Engineering Conference the Annual International Symposium and 4th European Systems Engineering Conference
- Identifiers
- 9957772854106774
- Academic Unit
- Department of Industrial Engineering and Engineering Management, College of Engineering, National Tsing Hua University
- Language
- English
- Resource Type
- Conference paper
Conference paper
The analysis and evaluation of customer satisfaction and service management
the Annual International Symposium and 4th European Systems Engineering Conference the Annual International Symposium and 4th European Systems Engineering Conference
2004
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