Abstract
IT office-aided assets (ex. PC, Telephone, etc.) are required tools for most office workers in an enterprise. The assets distributing process from ordering to dispatching the composite office-aided assets for new employees itself is a supply chain within a company. In this article, the IT office-aided supply chain processing efficiency is obviously affected by the accurate information processing in an open sytem. This study aims to reduce labor costs, increase process efficiency, and resolve operational issues in the supply chain, by reengineering the process and integrating the multi-sites and multi-roles/tasks into a multi-agent-based collaborative cloud application service. The result shows that the empirical data supports the goals in twofold/two aspects: the process time is reduced, and thus the goal of issuing the IT office-aided composites at an early time is also achieved. Additional contributions of this study include converting batch processing of centralized management into parallel information processing by an agent-based collaborative platform and a simplified interface allowing users to get the picture of the entire flow in a snap shot with the help of a simplified interface. Meanwhile, agent-based cloud utilization for rapid and abundant distribution can be adopted in the large-scale dynamic information sharing environment, such as company subsidiaries with similar processes, large-scale emergent gatherings in the government, military or the distribution of necessities to refugees in a disaster.