Abstract
Traditional training programs can not supply semiconductor companies with capable Emergency Response Center (ERC) supervisors. The lack of experienced instructors and the complexity of training materials have put the system under the risks of wrong judgments and decisions making by under-trained workers. Via Computer-Based Training (CBT) system can be used to improve the workers’ learning effectiveness and efficiencies, its advantage can be fully explored only through appropriate training programs and well-designed interface screen, where the symbols and icons can be easily recognized and decoded by the potential trainees and its contents represent the necessary information of the real system.The objective of this research is to develop the Gas-Detecting training program that can support current training in ERC and evaluate the relationship between two forms of training materials and the performance of trainees. The training materials are classified into documented alphanumerical training materials, and computerized graphical training materials. Two stages research method were being preceded, feasibility study is the major purpose in the first stage, and development of the training program is the main work in the secondary stage.For the evaluation of the training program our subjects in this study are 16 engineering graduate students who have the potential to work as supervisors in ERC center. Subjects were randomly divided into two different groups. Self-developed computer program, which simulate the operation of Gas Detector Alarm Informing Procedure, is used as study tool to investigate the performance of trainees. Performance measurement indexes include trainees’ training time, response time, message processing time, number of errors and number of missing.The results of study indicate that Computer-Based Training material have significant effects on the trainees’ performance. The computerized graphical training materials require the least efforts and have the best performance than the current training way with manuals in the company. It is argued that in order to speed up the training process of the ERC trainee, the computerized graphical training materials are suggested. The results can be used to support the development of the training system for ERC personnel. Future study will focus on the development of ERC Decision making Computer-Based Training program and transform to E-learning type in the webpage.