Chatbot commerce－An empirical analysis of chatbot usage scenarios and user intentions

Thesis

Huang, Pei-Ju

Masters, 國立清華大學, 服務科學研究所

2016

Abstract

對話式商務

聊天商務

聊天機器人

使用行為

conversational commerce

chat commerce

chatbot

usage behavior

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Title: Chatbot commerce－An empirical analysis of chatbot usage scenarios and user intentions
Translated title: Chatbot commerce－An empirical analysis of chatbot usage scenarios and user intentions
Creators: Huang, Pei-Ju
Contributors: Hsu, Pei-Fang (Advisor)
Awarding Institution: 國立清華大學, 服務科學研究所; Masters
Theses and Dissertations: Masters, 國立清華大學, 服務科學研究所
Language: English
Resource Type: Thesis
Date published: 2017