Abstract
Abstract The world is trying to make the cities smarter with innovative technology and social science study to solve the complex problems in population and urbanization. There are over 400 cities embrace the idea of a smart city in the world and the local government makes the significant budget for the project. Big investment doesn’t guarantee the success of the smart city. It’s a long-term unbanning plan requires all stakeholders actively involved. However smart city could be an ambiguous concept not only for authority but also for service provider and citizen. Sustainable and strategic operating models for a smart city project is the essential to support the city do the continuous improvement without missing the direction and losing the motivation. This thesis aims at finding the operating model for Taipei city and replicates the success story to other cities in Taiwan then finally creates a new business opportunity to export the solution to the worldwide.