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User Experience of Gamified Mobile Crowdsourcing in Smart Cities
Thesis

User Experience of Gamified Mobile Crowdsourcing in Smart Cities

Khunvaranont, Aylada
Masters, 國立清華大學, 資訊系統與應用研究所
2016

Abstract

遊戲化 智慧城市 用戶體驗 gamification smart cities user study
We have learned that crowdsourcing is one of the powerful ways to collect sensory data in short period of time, broader coverage area, and at low expense. With the emerging of smart cities concept, the citizen can acts as sensor and participate in the sensing task. However, calculating how much to pay the crowd with monetary incentive is also seen as a problem; therefore, we wanted to substitute that by gamification. We have developed two versions of mobile crowdsourcing applications, (i) ordinary app and (ii) gamified app, to investigate how gamification affects user’s enjoyment and engagement. We have conducted real user study experiment in our NTHU campus. We use questionnaire to get feedback from the participants. The questionnaire includes (i) 7 questions from Intrinsic Motivation Inventory (IMI) to assess the participant’s enjoyment, (ii) 4 questions about usage behavior, (iii) 1 questionregarding UI preference, and (iv) 1 open question for comment or other feedback. As a result, we have received more positive feedback on gamified app.

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