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Virtual Team Trust Building: A Case Study in MMORPG Game
Thesis

Virtual Team Trust Building: A Case Study in MMORPG Game

Chang, Yi Hsuan
Masters, 國立清華大學, 科技管理研究所
2014

Abstract

虛擬團隊 信任感 線上遊戲 公會管理 Virtual team Trust MMORPGs Guild management
Since the mid 1990s, Internet has continuing changing people’s life. The way we work, the way we gather information, the way we social, and so on. In business area, the idea of virtual team emerges and has been implement in to a lot of global companies. In video game area, MMORPG games has been invented and has became players’ favorite leisure activity. The idea of cooperating in a virtual workplace has influenced and changed both business world and game world, and it continues to transform as the technology developed. This study targets to solve the trusting issue in virtual team. Since virtual team is not a traditional face-to-face working environment, the issue of trusting was concerned both business world and academic field. Through case study into the MMORPG world, this research has build a framework that points out the trust forming element in virtual team, and developed a virtual team trust building process, that might help virtual team starters.

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