Abstract
There are many small and medium businesses of Food and Beverage (F&B) Industry in Taiwan which are famous for its wonderful test around the world; however, in the past few years, more and more F&B’s owners face difficulties to recruit young and well-educated employees because of the poor condition of the working environment. This research trying to find out if Industrial Engineering can help F&B Industry to improve its working environment, therefore, increases the competitiveness of Taiwan F&B industry. The research carries out two improvements during the research. First, finding out 7 IE methods which are Genba-Oriented Minds, continuous improvement, Customer –Oriented Minds, Standardization, Eliminate the waste in shop floor, 5S sports, QC 7 methods to improve the F&B industry. Second, applying 7 IE methods by Quality Control Circle (QCC) activity in a Taiwan noodle restaurant which successfully improves the customer satisfaction, food quality, work efficiency and productivity in the restaurant. This result proves that IE methods can be applied in the F&B industry very well. Key Words: F&B Industry, IE methods, QCC