Abstract
AbstractA competitive enterprise needs to carry out the total quality management to make the organization development policy and to integrate the resource. By applying the PDCA methodology and continuous improvement, it enhances the business operations and competitiveness. An enterprise can improve product quality with ISO-9001 Quality Management System and continuous improvement. To reduce the process variation, prevent the defects and decrease the consumption. In the global supply chain, the IC design industry which relies on outsourcing is looking for assembly and testing suppliers in China. The existing TQM and ISO-9000 in an IC design house can’t help the suppliers join in the quality management activity directly. Therefore, how the design hourse leads a whole supply chain to achieve quality management with total participation, continuous improvement and customer orientation has become the most important issue in supplier quality management (SQM).The research has gathered the management requirements both of the TQM and ISO-9000, to combine with the Advance Product Quality Planning (APQP) method. According to the supplier’s involvement in current engineering, we develop a model for SQM and the associated. In the case study, we select IC design house that carries out the non-lead process in IC manufacturing. The reseach then apply the process management model to develop the quality management planning for the supplier, and identifies the ways to make efficient communication and to shorten the product development and manufacturing time. The study provides the key issues of implementation the process and the analysis of advantage and disadvantage of the process model. We hope it could provide lessons and experience to the industry on improving the efficiency in the supplier chain.