Abstract
With the global supply chain competitiveness, partners in supply chain which not only benefit themselves, but also must consider the efficient operation of the entire supply chain. Therefore, how to integrate all the services and related information is getting more important. Many enterprises have regarded logistics as the core competence of their corporate strategy, improving the quality of logistic services and integrating the comprehensive services to enhance their competitive advantage. However, the current logistics industries have encountered some limitations and bottlenecks in the operational model of industries, such as transportation efficiency, information transparency and the lack of integration between material, information and cash flows. Therefore, the operations of most manufacturing supply chain still have room for improvement. In this research, a new concept of “one-stop” logistic services is proposed to provide solutions for enterprises with more integral and comprehensive services, meanwhile, it expects to improve the operational efficiency and enhance the competitiveness. This research summarizes the exact definition, scope and operational mode of the one-stop logistics services. In addition, the process models are constructed by the different needs and service model to provide for the logistics industries a developing reference. There are four divided models, which conclude respectively from Model 0 to Model 3. Furthermore, the survey of enterprises and logistics industries is conducted, verifying the importance and requirements of one-stop logistics service. This research also uses Income4 as the tool for the process design, model construction and simulation. The study collects the related data from the case company, using field data to express the logistics service model and process. Finally, the simulation is run to evaluate the benefits and difference between the as-is and to-be models. This research develops an innovative logistic solution with efficiency and customization, which hopes to help the current industrial logistics solve the current unsatisfied needs and make the logistic services more competitive and valuable.