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廠商異質性如何影響其ERP導入選擇及績效評估
Thesis

廠商異質性如何影響其ERP導入選擇及績效評估

陳筱蒨
Masters, 國立清華大學, 服務科學研究所
2012

Abstract

企業資源規劃 BPR 客製化 組織大小 產業類型 高階主管參與度 導入速度 績效評估
Previous studies found that “misfit” is the main factor that causes ERP implementation failure. In order to solve the “misfit” problem, two main adaptation approaches were suggested during the ERP implementation: BPR and Customization. This research aims to propose an empirical framework for guiding firms to choose proper implementation strategies based on their differences. It also analyzes the relationship between implementation choices and organizational performance. A sample of 150 US firms were used to examine the research model. The results have illustrated that different industries, organizational managements and implementation approach affect the implementation choices. Further, it combined the two adaptation approaches and divided into four different implementation strategies which can view as a guideline for the firms who are going to implement ERP in the future.

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