Logo image
探討不同醫院層級、情緒勞務與護理人員身心健康之關聯
Thesis

探討不同醫院層級、情緒勞務與護理人員身心健康之關聯

周漢威
Masters, 國立清華大學, 經營管理碩士在職專班
2016

Abstract

護理人員 情緒勞務 身心健康 nurse emotional labor mental health
The research team tried to study the emotional labor and mental health condition of nurses working at hospital in Taiwan. During the experimental period, we collected 216 effective questionnaires from three different level hospital: medical center, reginal hospital and district hospital. We used the emotional labor scale designed by professor Lin, World Health Organization Quality of Life, WHOQOL-BREF Taiwan version、Chinese Health Questionnaire, CHQ, Pittsburg Sleep Quality Index, PSQI and the Beck Depression Inventory BDI for surveying. We also asked the subjects how they satisfy their condition of salary, education and promotion opportunity provided by the hospital. This research revealed that nurses in this study have high emotional labor condition and relatively poor mental health. Subjects with higher emotional labor score has worse mental health. Otherwise, we noticed that the subjects with higher need satisfaction has better mental health even under the same emotional labor condition. We are trying to claim the nurses has high emotional labor and poor mental health again, and hope the hospital aware of that too. This study also provide further research direction: the hospital provide more personal need-satisfaction may improve nurses’ mental health.

Metrics

1 Record Views

Details

Logo image