Abstract
This research established an integrated problem solving process which integrated many TRIZ (Theory of Inventive Problem Solving) tools and some non-TRIZ tools for systematic problem solving. The process includes five stages: (1) Problem Definition; (2) Problem Analysis; (3) Solution Generations; (4) Solution Selection and Integration; and (5) Solution Verification. This structured problem solving process could help problem solvers to solve problem effectively by aiming at solving of the critical key disadvantage(s). In addition to the traditional TRIZ tools, the process uses Pugh Matrix to select and integrate solutions from a plurality of solutions to obtain a set of integrated best solution. Afterwards, applying Super-Effect Analysis can maximize the effectiveness of the solution. The algorithm of virtual verification through rigorous cause-effect inference can logically verify that the expected goal can be achieved, and the secondary problem can also be detected facilitating problem solving. The contributions of this research include: 1) Establishing an integrated and sys-tematic problem solving process which provide various channels and guide users to solve the problem systematically; 2) Integrating the TRIZ problem solving with “Solution Selection and Integration” and “Solution Verification” substantiating the detail steps for the rear part of ARIZ; 3) Establishing the forms for the full process, including designing the forms for Super-Effect Analysis and Solution verification process.