Abstract
The Globalization has caused the business competition much more serious. Whether a company can survive depends on winning more business, which also relate to lower price, higher quality and shorter turn-around time. These three factors are also variables deeply affect each other. How to manage these three factors adequately has become a killer technique.Among the industry, the knowledge management tool has been broadly deployed. And its purpose is to integrate, analyze and manage all critical activities, and hence improve the overall operation performance and company core competence. Especially during product development, the Knowledge Management tool has been used to store the product development related data and hence to enhance the product development efficiency. And also enable user to react more flexibly and rapidly to serve international customers. However, the Knowledge Management tool has been widely deployed, but whether the tool has been deeply helping with user’s daily activity has become a big question.During the research, it was discovered that the existing published research paper don’t cover the new product development and knowledge management at the same time. So this research is focusing on a case study which customize a knowledge management tool for a selected company.This research integrate the project management, documentation management and BOM (bill-of-material) management, and propose a knowledge management tool. This tool not only covers the integration, analyzing and sharing the information, but also provide links to each related information for fast access and searching. Also, a case study is included in order to demonstrate how does this knowledge management tool can be used to assist user’s to improve their day-to-day activities.