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產品核心特性如何影響低深思可能性人群對產品的評價-以訊息處理流暢度為中介變數
Thesis

產品核心特性如何影響低深思可能性人群對產品的評價-以訊息處理流暢度為中介變數

Yu-Hsin Wang
Masters, 國立清華大學, 科技管理研究所
2007

Abstract

深思可能模式 捷思-系統說服模式 訊息處理流暢度 ELM HSM Processing Fluency
Numerous attempts have been made by researchers to investigate the effectiveness of the advertisements through ELM theory. Although some researchers have devoted to discuss the relationship between the messages and the level of involvement to examine the effects of peripheral cues on people under high elaboration likelihood condition, however, the discussing in the effects of central arguments on people under low elaboration likelihood condition has been strangely neglected by researchers. In this study, we introduced processing fluency as a moderator to form up an experiment design based on ELM structure, participants encountered the manipulated questionnaire contained 4 ads, and assess the product judgment under either high or low involvement conditions. It deserved to be mentioned that we formed up two experiments in examining different types of low involvement people, which either lacks of motivation or ability to process the central argument. Some observations in this study revealed that by enhancing the level of processing fluency can make central arguments become easier to process. Therefore, the attitude formation of people under low elaboration likelihood would be formed through central route rather than peripheral route. The outcome also provided an evidence for the notion of multiple roles.

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