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病毒式影片分享行為之研究:以自我提升 與娛樂價值分析。
Thesis

病毒式影片分享行為之研究:以自我提升 與娛樂價值分析。

Lee, Chien-Chih
Masters, 國立清華大學, 服務科學研究所
2012

Abstract

病毒行銷 自我提升理論 社會交換理論 娛樂價值 viral marketing self-enhancement social exchange theory, entertainment theory of reasoned action
It is the holy grail of digital marketing: the viral entertaining video, a pitch that large numbers of viewers decide to share with family and friends. It is a social exchange process between senders and receivers. However, exactly what motivates internet users to share viral videos is unknown. Using self-enhancement theory, this study empirically tests the proposition that online users share online videos, and electronic word of mouth to construct and express their self-concepts when they perceive benefits from a video. We also applied the Theory of Reason Action (TRA) and tested their actual sharing and WoM buzzs. The result shows that perceived usefulness and enjoyment positively influenced self-enhancement, which produced sharing intentions. Then, the intention to share influenced actual sharing behavior and WoM. Surprisingly, we found that perceived enjoyment can directly influence intention to share. These findings have both theoretical and managerial implications.

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