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管理顧問公司的知識創新和保護
Thesis

管理顧問公司的知識創新和保護

曾延偉
Masters, 國立清華大學, 科技管理研究所
2017

Abstract

知識密集 知識密集 型服務業 型服務業 型服務業 管理顧問公司 知識共創保護與獲利 Knowledge-intensive business service Management consulting firms Knowledge co-creation, protection and profitability
As the knowledge-based economy comes, knowledge innovation and protection are the top issues for management consulting firms which highly rely on knowledge. The more knowledge intensive the companies are, the more dependent in knowledge innovation they do. Knowledge innovation comes from interation, so it is crucial for management consulting firms to protect their intellectual property and knowledge. Besides, management consulting firms should also concern the profitability from their innovation and knowledge. This study proposes the research framework that includes three ways of knowledge co-creation with: customers, colleagues, and the third parties. The research framework also concerns with knowledge protection from the angle of protection mechanisms. Furthermore, the study also explores the issues of appropriability regime and complementary assets. Then we verify it with one practical case of a Chinese consulting firm. . The study reveals that management consulting firms use piecemeal intellectual property strategy, and tight process control for protecting co-creating knowledge and tight contracts with their partners and customers for appropriating their innovation and knowledge. Finally, the managerial implications for protecting and profiting co-creating knowledge are suggested.

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