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運用改善提案建構知識管理之研究-以陶瓷化工S公司為例
Thesis

運用改善提案建構知識管理之研究-以陶瓷化工S公司為例

游金煌
Masters, 國立清華大學, 工業工程與工程管理學系
2009

Abstract

改善提案 知識管理 現場改善 知識創造 Kaizen Knowledge Mmanagement Knowledge Creation
Kaizen Teian is an activite often one of the management .Enterprise order to strengthen the operating structure and enhance competitiveness, continuous improvement,even innovation to meet the changing and uncer -tain. Therefore,How to integrate and implement management systems in order to achieve business goals and improve organizational performance under the limited resources, such as: Kaizen Teian, Knowledge Manage- ment, Human-Resources, Total-Quality-Management and Total Preven- tion Maintenance, is not an easy things. If " Kaizen Teian " was the basis activities, through "knowledge creation" and "ontology principle" process into the Knowledge-Management .There are four value chain: knowledge Collection, Sharing, Application and Storage, the effective apply internal core-knowledge,It was P-D-C-A cycle of learning, to enhance staff skills and promote knowledge management. This research will be summarized: There are "people first" spirit and "full participation" power via continuous improvement experience and knowle -dge of practice via effective knowledge-management practices in three levels of organizational learning: "single-loop,double-loop and third-level learning", competitive advantages into the enterprise. Through knowledge transfer model for the structure of the various types of Kaizen Teian as the basis ; then promote "knowledge-management and integration model" of organizational learning, knowledge management is a team work is also actively involved in the value of the process. There are four conclusions via questionnaires and interviews analyiss: 1.All kinds of Kaizens met with the knowledge creation.Integrated into core-processes w/i learning-views in the value of activities.It will be strengthen competitive advantage and sustainable organizations. 2. From basic to the team-work training to learn and grow is smart work and actively participate in the culture of "Learning Organization". 3.Occurring type of problem is based creation (single-loop learning); exp -loring and target type is team-creation (double loop learning);team-work combined with knowledge creation and management policy, help to impr- ove their core knowledge (third levels of learning). 4.Proposal"Integration of knowledge management model" to build best practices to enable enterprises effectiveness in the future.

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