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零缺陷活動於製藥產業之效益分析個案研究
Thesis

零缺陷活動於製藥產業之效益分析個案研究

顏志泰
Masters, 國立清華大學, 經營管理碩士在職專班
2015

Abstract

零缺陷 組織氣候 企業文化 企業社會責任 Zero defects Organizational climate Corporate culture Corporate social responsibility
The purpose of this study is to explore business purposes defect benefit assessment activities, and through the literature collection, defect survey, zero defect culture promotion activities to be analyzed, and the results of the questionnaire defect comparing different countries, according to the results of this study show summarized the following three conclusions: 1. The multinational implementation of zero defects activities is associated with local cultural characteristics, nationality and organizational climate causes pluralistic differentiation in line with diversity and inclusiveness multinational emphasized. 2. Different levels caused some considerations presented inconsistent results, and organizational maturity and organizational climate related, consideration of prevailing climate leadership team to implement the corporate culture should be taken different policies within the organization, and the cross-cultural blend components into consideration. 3. Through multivariate inclusive, diverse organizations contribute to the development of enterprises and in response to rapidly changing market demand, zero defect culture through the promotion of corporate social responsibility more clearly.

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