Abstract
An Enterprise Resource Planning (ERP) system is a critical investment that can significantly affect future competitiveness and performance of a company. This study presents a comprehensive framework for selecting a suitable ERP system. The framework can systematically construct the objectives of ERP selection to support the business goals and strategies of an enterprise, identify the appropriate attributes, and set up a consistent evaluation standard for facilitating a group decision process. A real-world example demonstrates the feasibility of the proposed framework. © 2004 Elsevier B.V. All rights reserved.