摘要
In the knowledge economy era, a human resources system is crucial for corporate management. Questions on how to fully present workforce capability, how to integrate organisational systems and practices, and how to develop workforce capability and achieve organisational goals have yet to be answered. The people capability maturity model (P-CMM) is based on the concept of process and presents five maturity levels to guide an organisation and progressively improve the workforce capability of the organisation. The purpose of this study was to apply the people capability maturity level to the organisational management of a case company and developed strategies to enhance the people capability maturity level of the case company. This qualitative study included document analysis and semi-structured interviews to determine the goals of organisational ability and management performance. Finally, the researchers proposed a feasible method for improving the people capability maturity level of the case company to the third level defined by the P-CMM and the establishment of key process areas.