Develop a multi-channel legal knowledge service center with knowledge mining capability

Journal article

Peer reviewed

Fu-chiang Hsu, Amy J. C. Trappey, Jiang-liang Hou, Charles V. Trappey and Shang-jyh Liu

International Journal of Electronic Business Management International Journal of Electronic Business Management, Vol.2(2), pp.92-99

2004

Abstract

Contact Center;Customer Relationship Management;Data Mining

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Title: Develop a multi-channel legal knowledge service center with knowledge mining capability
Creators - without role: Fu-chiang Hsu
Amy J. C. Trappey - 國立清華大學工學院工業工程與工程管理學系
Jiang-liang Hou
Charles V. Trappey
Shang-jyh Liu
Identifiers: 9957772685506774
Academic Unit: Department of Industrial Engineering and Engineering Management, College of Engineering, National Tsing Hua University
Language: English
Resource Type: Journal article
Publication Details: International Journal of Electronic Business Management International Journal of Electronic Business Management, Vol.2(2), pp.92-99