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Flexibility or conflict? Examining work and family tensions in Taiwan's platform economy
期刊文章   同儕審查

Flexibility or conflict? Examining work and family tensions in Taiwan's platform economy

Bo-Yi Lee 和 Diane Szu-Ying Ho
Community, work & family, 頁碼.1-29
29/03/2026
Web of Science ID: WOS:001728522000001

摘要

Job demands-resources family demands work-to-family conflicts family-to-work conflicts platform work Social Sciences Sociology
Digital labour platforms in Taiwan promote work flexibility, but this flexibility can blur boundaries between work and family responsibilities. This study examines work-to-family conflict (WFC) and family-to-work conflict (FWC) among Taiwanese platform workers, focusing on gender differences. Using the Job Demands-Resources framework, we analysed survey data from July 2024. Findings show workload increases WFC and FWC for all workers, while household tasks reduce both conflicts. Female platform workers with more school-age children/teenagers and adult dependents had greater WFC and FWC. Job and family financial resources alleviate some conflicts for men but not women. However, instrumental family support benefits both genders. Despite available resources, all platform workers remain vulnerable to job demands, while female workers face issues of caring responsibilities due to family demands. This study underscores the tension between work flexibility and job pressures, calling for greater attention to their work-family challenges.

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