Abstract
With the scale of semiconductor manufacturing increases, the amounts the knowledge-workers also raise hugely. Besides, we are facing the situation that the cost of automation and manpower is ascending year by year, and the engineers and technical operators play more and more important roles in the factory. The best headcount plan of manufacturing and the improvement of productivity have become an essential topic. However, many factors would affect the headcount plan of manufacturing in a semiconductor manufacturing. It is a difficult problem to reflect the real demand of manpower given different preference structures of various decision makers. This research aims to employ UNISON decision analysis framework and construct an operation headcount planning model for semiconductor manufacturing. We also discussed with domain experts to build up key performance index for human capital management. An empirical study was conducted in a semiconductor company for validation. The results showed that the proposed framework can assist the company to develop an operation workforce planning model and associated management mechanism to improve the decision quality and rationality. Thus, the company can enhance people productivity and human capital to maintain corporate competitiveness.