Abstract
Research background: counterproductive work behaviour has been extensively discussed recently, as the consequence of these behaviours is pervasive and costly both to organizations and to employees' well-being. However, how organisational justice and organisational citizenship behaviour (OCB) affecting the association between personality traits and CWB was also investigated. Research objective: using Chunghwa Telecom employees in Taiwan, the paper aims to investigate the interrelation among personality characteristics, organizational justice, organizational citizenship behaviour (OCB), and counterproductive work behaviour (CWB).Research method: data were collected by a large-scale anonymous questionnaire survey (N = 1102) and the technique of Structural Equation Modelling was also adopted to examine the efficacy of moderators.Research findings: findings revealed that CWB was predicted by series of personality traits, including: conscientiousness, agreeableness, openness to experience, and self-esteem. Multiple regression analysis discovered that the CWB-traits association was moderated by: interactional justice, and OCB. Specifically, path analysis of the structural equation modeling indicated that interactional justice had the strongest moderating effect, followed by OCB. Research conclusion: based on these empirical findings, advices to the organisational management and personnel practitioners are offered: i). the occurrence of CWB will be reduced by the implementation of policies and mechanisms of organisational justice enhancement; ii). the prevalence of OCB atmosphere at work will also help alleviate the impact of personality characteristics on CWB.