Abstract
Hsinchu City Family Education Center provides services that aims to help people prevent family problems and to promote family education. Volunteers must receive professional training and on-the-job training before providing services. To maintain a consistent level of volunteer service, training courses are regularly provided. The purpose of this study was to examine differences in the effectiveness of educational training among various groups of volunteers working at the Hsinchu City Family Education Center who were grouped according to their social networks. In this study, 38 volunteers from the Consultation Group of the Family Education Center of Hsinchu City were selected as research subjects. Questionnaires were given before and after grouping. Through the variable of ARCS, scaling methods of group learning motivation, group learning, single-double loop learning, and learning sentiments were used to assess the training effectiveness of volunteers before and after social network grouping. According to the data analysis, significant differences in learning motivation, teamwork learning, and learning attitudes were observed among various groups of volunteers. Accordingly, we suggest that Hsinchu City Family Education Center should group volunteers according to their social networks for educational training to enhance their learning motivation, teamwork learning, learning models, and learning attitudes, thereby enhancing the outcomes of education training for volunteers.