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桃竹苗地區縣市政府社會工作人員角色壓力、工作倦怠及社會支持之探究
Journal article

桃竹苗地區縣市政府社會工作人員角色壓力、工作倦怠及社會支持之探究

欣怡 陳 and 淵全 鄭
社區發展季刊 社區發展季刊, (129), pp.333-353
2010

Abstract

社會工作人員;角色壓力;工作倦怠;社會支持;Social worker;Role stress;Burnout;Social support

This study was to understand the role stress, burnout and social support of the social workers in Taoyuan county gover nment , Hsinchu county government, Hsinchu city government and county government in Miaoli. After 187 questionnaires were delivered, 173 questionnaires were returned from the recipients. The response rate was 91.44%. The main results were as follows: 1.The level of the social worker’s role stress was above the average. 2.The level of the social worker’s burnout was under the average. 3.The level of the social worker’s social support was above the average. 4.Role stress of the social worker's could have a positive impact on their burnout, and the social worker's social support could have a nagetive impact on their burnout and role stress. 5.The social worker’s social support didn’t buffer the inf luence of role stress on bournout.

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